The player character reunites with foster brother Duncan Wu (an ork Lone Star officer) and assembles a crew including Gobbet (ork street shaman), Is0bel (dwarf cyberdecker), Racter (Russian rigger), and Gaichu (ghoul assassin) under fixer Kindly Cheng. Character creation allows race (human/elf/dwarf/ork/troll) and gender selection with mostly aesthetic impact and minor dialogue variations; no pronoun options, body-type replacements, or gender-fluid mechanics exist.

A single optional dialogue line reveals Duncan once dated a man named David, described as a blink-and-you'll-miss-it detail with no romance system, character arc focus, or thematic weight. Developer Harebrained Schemes consulted Hong Kong locals and cultural experts for setting authenticity rather than activist mandates or sensitivity firms.

No established canon characters were race- or gender-swapped, and progressive framing of identity, systemic oppression, or norm-challenging is absent. Reception shows strong critic (Metacritic 81, OpenCritic 82) and audience scores with no notable backlash or DEI controversies.